Warranty Policy
At Pro Pruner, we stand by the quality and craftsmanship of our products. We offer a comprehensive warranty to ensure your satisfaction and peace of mind.
Warranty Coverage
Our warranty covers any defects in material or workmanship under normal use during the warranty period. During the warranty period, Pro Pruner will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship under normal use and maintenance.
Warranty Period
The warranty period for physical goods purchased from Pro Pruner is one year from the date of purchase. A replacement product or part assumes the remaining warranty of the original product or 90 days from the date of replacement or repair, whichever is longer.
What Does This Warranty Not Cover?
This warranty does not cover any problem caused by:
- Conditions, malfunctions, or damage not resulting from defects in material or workmanship.
- Damage from improper use, accidents, or negligence.
- Normal wear and tear.
- Unauthorized repairs or modifications.
How to Request Warranty Service
To obtain warranty service, please contact us at:
- Email: info@propruners.com
- Phone:
Please provide your proof of purchase, a description of the issue, and any other details to help us verify the problem.
Warranty Limitations
This warranty is exclusive and in lieu of all other warranties, whether express, implied, or statutory, including warranties of merchantability and fitness for a particular purpose. Pro Pruner limits the duration and remedies of all statutory and implied warranties to the duration of this express warranty and disclaims all warranties beyond the extent permitted by applicable law.